03 — AI Absent Staff Replacement

When staff calls in sick,

Hazel finds the cover.

From sick call to confirmed substitute — automated, compliant, and always director-approved.

0 minCall Chain EliminatedNo more frantic morning phone trees — Hazel handles it all
0%Less Spent vs AgenciesSkip the 1.5–2x markup by using your own pre-approved sub list
0 minTo Confirmed SubstituteAverage time from sick call to coverage locked in
24/7While You SleepA 6am sick call is handled before your alarm goes off
The Problem

A sick call at 6am shouldn't derailyour entire morning.

1

The frantic morning call chain

45-90 minutes of manual calls before the first child even arrives. Your director deserves better.

2

Compliance can't wait

Ratio regulations and licensing requirements don't pause while you scramble for coverage.

3

Agencies charge 1.5–2x the rate

Staffing agencies mark up replacements dramatically. You need a low-cost alternative that doesn't break the budget.

4

Sub lists are everywhere

Scattered across spreadsheets, texts, sticky notes, and someone's memory. One organized roster — always up to date, always in one place.

How It Works

From sick call to sorted.

01Inbound Call

Staff calls in sick

Hazel picks up, collects who's out, which room, and the reason — then confirms receipt with warmth.

Hazel
Hi, it's Maya. I have a fever and won't be able to come in today.
So sorry to hear that, Maya. I hope you feel better soon. I'll let the director know right away and start finding coverage for the Sunflower Room. You focus on resting!
02Instant Alert

Director is notified immediately

Text + in-app alert with who's out, which room, and the compliance impact.

Staff absence — Sunflower Room

Maya L. called in sick. Hazel is reaching out to 4 approved substitutes.

⚠️ Ratio at-risk: Sunflower Room drops to 1:9 — below required 1:4 for toddlers.
03Outreach

Hazel works through your sub list

Calls and texts candidates filtered by qualifications, availability, and role.

Substitute Roster
JR
Jamie R.
Licensed · Infant & Toddler
No answer
PM
Patricia M.
Licensed · All Ages
Unavailable
DT
Dana T.
Licensed · All Ages
Confirmed
RK
Rosa K.
Licensed · Preschool
Not needed
04Director Approval

You approve — Hazel confirms

One-tap approval sends shift details to the substitute. You stay in control.

DT

Dana T.

Licensed · All Ages · CPR certified · Last shift: Nov 2

Built for directors.

Credential-aware matching

Only contacts subs with the right licenses and certifications for the role.

Your roster, always current

Simple director-maintained substitute list. Add or remove anytime.

Full audit trail

Every absence, outreach attempt, and replacement logged automatically.

Voice & text outreach

Both channels for maximum response rates when coverage is urgent.

Works before you're awake

24/7 operation — a 6am sick call is handled before your alarm goes off.

Director has the final say

No substitute is confirmed without your explicit approval. Always.

Stop the morning scramble.

Join our early access program. We're building this hand-in-hand with directors.

Book a 15-min Walkthrough